Sustainability Report 2023

APPENDIX

As pioneers of sustainable tourism, we serve as stewards of the environment and communities, and act in an ethical and accountable manner.

MATERIAL TOPICS
MATERIALITY: WHAT WE MEASURE, MANAGE AND MITIGATE

In 2022, we developed strategies, established baselines, drafted policies and new procedures to support implementation of the materiality assessment we completed at the end of 2021. Executive management presented these to the Board, refined them based on the directors’ feedback, and obtained the Board’s approval.The process by which we renewed materiality was as follows:

  • We reviewed published academic literature, competitor and industry reports to incorporate emerging material risks.
  • Executive management approved for prioritisation a shortlist of 14 existing and emerging environmental, social and governance (ESG) material risks pertinent to our business.
  • The severity and likelihood of material risk impacts were rated following Global Reporting Initiative (GRI) (2021) guidance, via an online survey, with 659 senior and executive management respondents across Banyan Tree Group worldwide. Material topics were evaluated at the residual level, considering the adequacy and effectiveness of existing controls and progress, and comparing the impact of each topic from our business against other topics rather than within a global context that may not be within our control.

This framework provides the foundation of our efforts from 2022 to 2030. Regular reviews ensure it is current, meets stakeholder needs and promotes responsible travel. This report is the second for our current material topics. For each topic, we present its importance, its scope, our management approach, Key Performance Indicators (KPIs) and progress, in accordance with the reporting requirements of the Singapore Exchange (SGX) and referencing GRI standards.


We defined impact scope and developed mitigation strategies for the five greatest material risks from our business:
WASTE, BIODIVERSITY, WATER SCARCITY, CLIMATE CHANGE, AND DIVERSITY, EQUALITY AND INCLUSION.
LIST OF CORE ESG METRICS
Environmental
TopicMetricUnit2023 ResultFramework Alignment
Greenhouse Gas Emissions (GHG)Absolute emissions by: (a) Total; (b) Scope 1, Scope 2; and (c) Scope 3, if appropriatetCO2e
  1. 296 KtCO2e
  2. Scope 1:
    41 KtCO2e
    Scope 2: 127 KtCO2e
  3. Scope 3: 128 KtCO2e
GRI 305-1, GRI 305-2, GRI 305-3, TCFD, SASB 110, WEF core metrics
Emission intensities by:
(a) Total; (b) Scope 1, Scope 2; and (c) Scope 3, if appropriate
tCO2e/organisation – specific metrics
(note: metric is kg per occupied room)
Total 159 KgCO2e
Per Occupied Room
GRI 305-4, TCFD, SASB 110
Energy ConsumptionTotal energy consumptionMWhs or GJ236,780,000 KwHGRI 302-1, TCFD, SASB 130
Energy consumption intensityMWhs or GJ/organisation – specific metrics152 KwH Per Occupied RoomGRI 302-3, TCFD
Water ConsumptionTotal water consumptionML or m35,361,000CBM GRI 303-5, SASB 140, TCFD, WEF core metrics
Water consumption intensityML or m3/organisation – specific metrics3.44 CBM Per Occupied RoomTCFD, SASB IF-RE-140a.1
Waste GenerationTotal waste generatedt12,582,105 KGGRI 306-3, SASB 150, TCFD, WEF expanded metrics
Social
TopicMetricUnit2023 ResultFramework Alignment
Gender DiversityCurrent Employees by genderPercentage (%)Total = 13,169M=
7,613
(57.8%)
F =
5,556
(42.2%)
GRI 405-1, SASB 330, WEF core metrics
New hires and turnover by genderPercentage (%)
New Hires:
Turnover:
Male
54.5%
55.9%
Female
45.5%
44.1%
GRI 401-1, WEF core metrics
Associate SnapshotCurrent employees by age groupsPercentage (%)Job Level:
Senior Management:
Supervisor:
Non-Supervisor:
<30
0.27%
2.09%
29.68%
30-50
3.79%
15.59%
38.56%
>50
1.26%
1.40%
7.36%
GRI 405-1, WEF core metrics
New hires and turnover by age groupsPercentage (%)
New Hires:
Turnover:
<30
51.8%
45.1%
30-50
44.0%
48.6%
>50
4.2%
6.3%
GRI 401-1, WEF core metrics
EmploymentTotal turnoverNumber and Percentage (%)3,489 – 26.5%GRI 401-1, SASB 310, WEF core metrics
Total number of employeesNumberTotal = 13,169GRI 2-7
Development & TrainingAverage training hours per employeeHours/No. of employees7.06 hours per monthGRI 404-1, WEF core metrics
Average training hours per employee by genderHours/No. of employeesM = 528,040F = 476,138GRI 404-1, WEF core metrics
Occupational Health &
Safety
FatalitiesNumber of cases1GRI 403-9, WEF core metrics, MOM (Singapore), SASB 320
High consequence injuriesNumber of cases7
Recordable injuriesNumber of cases436
Recordable work-related ill health casesNumber of cases84GRI 403-10, WEF expanded metrics, MOM (Singapore)
Governance
TopicMetricUnit2023 MetricSource
Board CompositionBoard independencePercentage (%)55%GRI 2-9, WEF core metrics
Women on the boardPercentage (%)Our current Women On Board (WOB) percentage of 18% is close to the 25% target set by the Council of Board Diversity. Our WOB percentage for Independent Directors is 33%GRI 2-9, GRI 405 – 1, WEF core metrics
Management DiversityWomen in the management teamPercentage (%)Use JG3 and above as reported already in the SRGRI 2-9, GRI 405-1, WEF core metrics, SASB 330
Ethical BehaviourAnti-corruption disclosuresDiscussion and number of standards98.4% of all associates signed the Code of Conduct declaration.GRI 205-1, GRI 205-2 and GRI 205-3
Anti-corruption training for employeesNumber and Percentage (%)10,861 Associates or 92.02%GRI 205-2, WEF core metrics
Alignment with the frameworkAlignment with the framework and disclosure practicesGRI/TCFD/SASB/ SDGs/ othersSDG
TCFD
SGX-ST Listing Rules (Mainboard) 711A and 711B, Practice Note 7.6; SGX-ST Listing Rules (Catalist) 711A and 711B, Practice Note 7F
Alignment with The United Nations Sustainable Development Goals

Our planet is undergoing unprecedented global societal and environmental change. To address and combat this, the United Nations Sustainable Development Goals (SDGs) define priorities and set ambitious global targets for 2030 to combat poverty, inequality and tackle climate change.

Aligning our efforts with the SDGs helps us contribute towards supporting social and environmental challenges that cannot succeed without each other. Through our new materiality analysis, we have identified areas of impact on which to focus our efforts, scale up positive impacts, and reduce or avoid negative impacts. Our efforts directly and indirectly contribute towards the SDGs as shown.

Specific calls to tourism: SDGs 8, 12 and 14.

1–12: Social
13–15: Environmental
16–17: Peace & Partnership

Task force for climate-related financial disclosures (tcfd) content index

Task Force on Climate-Related Financial Disclosures (TCFD)

The below maps the steps Banyan Group is taking against the 11 recommended disclosures across 4 recommendations of the TCFD.

DisclosureSteps Banyan Group is taking
GOVERNANCE
Describe the board’s oversight of climate related risks and opportunities.
  • The ARC has oversight of the Group’s sustainability approach and the integration of sustainability-related matters, including climate related issues, in the formulation of Group strategy. The ARC reports to the Board and is the primary vehicle for engagement with the Board on sustainability matters. There are quarterly meetings to track progress, raise issues or concerns and obtain input and feedback.
  • The ARC is updated on the climate-related risk and opportunities and actions taken by management in line with TCFD requirements every quarter.
  • The ARC monitors and oversees progress on sustainability and climate related risks and opportunities that meet shareholders’ expectations, and reviews significant issues raised.
  • The Board approves the Sustainability Report, which provides comprehensive sustainability disclosures.
Describe management’s role in assessing and managing climate related risks and opportunities.
  • The management Executive Committee (Exco) is responsible for monitoring ESG factors and performance/prospective impacts.
  • A sustainability team comprising Group Sustainability and Risk managers, drives the implementation of the Group’s sustainability strategy. The team is headed by an Exco member.
  • Each property has a Sustainability Champion and Green Teams to support the Group’s strategy.
STRATEGY
Describe the climate related risks and opportunities the company has identified over the short, medium, and long term.
  • In 2023, we worked with an external consultant to review the climate related risk and opportunities identified in 2022 (10). With their input, the initial list was expanded to be more specific and take into consideration geographical factors for each risk and opportunity. The updated climate risk and opportunities comprise of 30 risks and opportunities.
  • A prioritisation workshop involving key Banyan Group stakeholders across risk management, sustainability, finance, strategy and operational teams, was conducted to shortlist 25 climate risks and opportunities where a qualitative analysis was performed.
  • Each of the risks and opportunities identified was given a risk rating according to degree of change in a 4°C scenario for Physical Risk and in 1.5/2°C scenario for Transition Risk, between projected future (2030-2050) against today, and may be vulnerable across short, medium and long term time horizons (2025, 2030 and 2050, respectively).
  • From the shortlist of 25 climate risks and opportunities, a qualitative assessment hotspot scenario analysis was performed by an external consultant.
  • The list of 25 risks and opportunities comprise of 15 Physical risks and opportunities and 10 Transition risks and opportunities.
  • Under a high physical impact scenario (+4°C), Banyan Group may face the greatest climate impacts on financially material sites primarily due to heatwaves and tropical cyclones in 2030 and 2050. Banyan Group is managing this process within its directly owned portfolio as an immediate priority and will also be engaging the management teams of hotels not directly owned by Banyan Group to encourage initiatives to tackle this risk and include these in their future Capital Budget Planning.
  • Under a high transition impact scenario (+1.5–2°C), Banyan Group’s greatest transition risks are carbon pricing, stricter building decarbonisation mandates, and the increasing trend towards low-footprint hotels and residences. Significant transition opportunities were also identified around technological advancements in building energy-saving technologies and renewable energy technologies, as they are already mature technologies and do not rely on technological breakthroughs.
Describe the impact of climate-related risks and opportunities on the company’s businesses, strategy, and financial planning
  • For the shortlist of 25 climate risks and opportunities, potential impacts were identified as part of the hot spot analysis. This list was further narrowed down to 4 climate risks for an in-depth analysis.
  • The 4 climate risks and their potential impacts are as follows:
    RisksPotential Impacts
    Changing monsoon seasonChanges to the start and end of monsoon season impact revenue projections.

    Tourists avoid destinations during monsoon season, for example due to media reports, leading to a loss of revenue.
    Heatwaves and higher temperaturesHeatwaves significantly impact the health and productivity of subcontracted construction workers and Banyan Group’s employees and guests, even with mitigation plans in place, such as training and equipment.

    Tourists avoid destinations during heat waves, for example due to media reports, leading to loss of revenue.
    Carbon pricingConstruction is carbon-intensive, due to the use of concrete, steel, and fuel. Subcontractors who face increased costs due to carbon pricing, may pass a portion of these costs on to Banyan Group.

    This pattern of passed on costs may occur elsewhere in the Banyan Group value chain, including the supply of energy and goods.
    Evolving building decarbonisation policies for property developmentMandatory design/construction requirements (e.g. embodied and operational carbon/energy efficiency) may increase construction/design costs, for example, to upgrade to more energy/water efficient building systems/appliances.
Describe the resilience of the company’s strategy, taking into consideration different climate-related scenarios, including a 2°C or lower scenario.With the identification of the climate risks and opportunities, we enhanced our understanding of how climate related risks and opportunities could affect our business and operations. We are in the midst of performing a business resilience assessment to better align ourselves for the future.

  • In addition, we also identified and are embarking on various emission reduction projects to enable us to meet our emission reduction targets.
  • Some examples of resilience measures which we are developing include investing in rainwater harvesting systems to divert excess water for useful purposes, adding more shade and exploring cool (heat reflective) roofs and/or walls.
RISK MANAGEMENT
Describe the company’s processes for identifying and assessing climate related risks.The Group follows its Enterprise Risk Management Framework in identifying, assessing, and managing climate-related risks. Climate change is identified as a Tier 1 risk.

  • Being a Tier 1 risk, the identified key controls and action plans are reviewed, and key risk indicators are implemented to track and monitor this risk.
  • A separate climate-change risk register was established in 2022 and updated in 2023, where 25 physical and transition risk and opportunities were identified. In addition, each risk was also assessed for information / data availability and degree of change in a 4°C scenario for Physical Risk and in 1.5/2°C scenario for Transition Risk between projected future (2030-2050) against today.
  • Assessing each of the identified risks was based on exposure (how critical it is to the business), hazard (climate-related natural hazards and economic transitions) and vulnerability (estimation of strength of the impact and ability to recover from a certain hazard).
  • From the qualitative analysis (hotspot analysis) performed on the 25 Physical and Transition Risks and Opportunities, we further focused on 4 key risks and opportunities and are in the midst of a quantitative analysis. The quantitative analysis will provide an in-depth understanding of these risks and the financial impact it would have on our business.
  • With the in-depth analysis, the risk management function is also in the midst of reviewing strategies and initiatives we can take to address these top 4 key risks and opportunities.
METRICS AND TARGETS
Disclose the metrics used by the company to assess climate-related risks and opportunities in line with its strategy and risk management process.The Group uses the following metrics: 1) energy use, 2) energy intensity, 3) emissions produced (Scopes 1, 2 and 3); 4) emission intensity; 5) water consumption; 6) waste management.

Sustainability has been included as a key performance indicator for senior management.
Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks.The total emissions for Banyan Group for 2023 was 296 KtCO2e. This is 9% higher than the emissions for 2022.
ScopeGHG EmissionsVariance
20232022
141 KtCO2e35 KtCO2e+17%
2127 KtCO2e110 KtCO2e+15%
3128 KtCO2e127 KtCO2e+1%
Total296 KtCO2e272 KtCO2e+9%

In 2023, our emission intensity per occupied room dropped by 22% to 159 kg CO2e.
The increase in emissions is in line with revenue growth (21%) between 2022 and 2023.
  • We follow the GHG Protocol in mapping out GHG emissions.
Describe the targets used by the company to manage climate-related risks and opportunities and performance against targets.To be in line with Science Based Targets initiatives (SBTi), we have:
  • Changed our GHG baseline from 2019 to 2022.
  • Expanded our carbon emissions measurements beyond hotels owned and managed by us, to include non-hotel operations.
  • Included measurement of Scope 3 emissions.

Targets
  • We have set a 42% absolute reduction target by 2030 from a 2022 baseline, for Scopes 1 and 2.
  • For our near-term targets, we have chosen a 1.5°C aligned target witha 42% reduction by 2030, for each of the business units as well as at the Group level.
  • For Scope 3, we have selected the physical intensity target for all business units requiring a 2% absolute reduction by 2030. This requires a 51.6% reduction in emissions per hotel room and per m2 of property development.

Progress:
  • Identified key emission reduction projects via Marginal Abatement Cost Curve (MACC) for hotels owned by Banyan Group in the Maldives, Bintan, Bangkok and Lăng Cô.
  • Completed measurement of 2023 full year carbon emissions. Our emission intensity per occupied room has been reduced by 22%, from 204kgCO2e/occupied room to 159kgCO2e/occupied room, despite a 40% increase in occupied rooms in 2023.
  • 3% reduction in total emissions from property sales business unit in 2023 compared with 2022.

2023 initiatives:
  1. Commenced installation of continuous batch washers at Laguna laundry services, which could potentially abate approximately 5,000tCO2e per year compared with conventional washers when fully operational.
  2. For the construction of Laguna Beachside, we are replacing conventional steel reinforcement bars with rebar consisting of 97% recycled content which has 9% less embodied carbon.
  3. Installed solar panels to power public facilities at the Laguna Lakeside condominium project, which would reduce electricity consumption by 18%

Next Steps:
  • Prioritise and initiate the MACC projects identified in 2023.
  • Introduce the MACC projects to additional properties.
  • Continue to explore the use of low-emission construction materials to replace conventional higher-emission materials.

Sustainability Report 2023

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Sustainability Report 2023

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