Banyan Tree Management Academy
Since 2008, Banyan Tree Management Academy (BTMA) has supported Banyan Tree Group’s organisational goals by facilitating learning with purpose and integrity, and providing associates with an avenue for development and advancement.
In 2022, we achieved a global average of 6.02 hours of training per month per associate, despite the challenges posed by the pandemic. Senior management continued to take an active role in imparting their knowledge and instilling the culture of Banyan Tree Group.
Providing Online and Onsite Training
BTMA facilitated 789 sessions of online and onsite training for 9,905 participants throughout the year.
Our Eight Cultures
As part of BTMA’s commitment to strengthen “Our Eight Cultures”, we continued with Our Culture Workshops Version 2.0, comprising: Service, Wellbeing, Sustainability, Diversity and Inclusion, Marketing, Team, Innovation and Learning. Through these workshops, associates learned how to apply these eight cultures in their daily lives.
GROW Certification Programmes
To equip managers with essential skills, BTMA rolled out the GROW (Grit, Respect, Open-mindedness, Walking-the-talk) Certification Programme from April to June 2022. During the year, 12 GROW workshops were conducted for new and existing managers, covering topics ranging from effective communication to finance, marketing and brand assurance.
LEAF Certification Programmes
The LEAF (Leading & Empowering Associates Forward) is a 12-month programme aimed at developing senior managers to meet the succession and growth needs of the organisation. During the year, BTMA conducted 14 LEAF workshops.
A-Star Certification Programmes
The A-Star Certification Programme is also aimed at managers and equips associates with the following higher-level skills: Business Mindset, Go To Market Skills, Growth Mindset, Leading Self, Leading Others and Leading Organisation.
Executive Development Programme
Structured learning continues even at the general manager and hotel manager level, through the Executive Development Programme. Workshops in 2022 centred on four themes: Adaptive Leadership; Team Transformation & Fostering a Culture of Learning; Redesign, Renew – What & How Can We Do Better?; and Go-to-market – Resilience.
Learning at Every Level and Location
In addition to the above workshops, BTMA facilitated “Women of the World” Workshops and the Our Wellbeing Conversations Series 1 & 2.
All workshops, as well as technical, English language and other courses, were also available through our Learning Management System, enabling associates to train at their own pace and from any part of the world.
